---
title: "I receive the following error message: “You are not authorized to perform this operation”. What should I do?"
description: "You receive this error message because the registration, employee or document has been completely deleted. Send JAM! a message so that it can be restored and used again.   Due to limitations in the privacy settings of browsers such as…"
url: "https://jamhoreca.nl/en/docs/i-receive-the-following-error-message-you-are-not-authorized-to-perform-this-operation-what-should-i-do/"
updated: "2023-11-14"
category: "MyJAM!"
---

# I receive the following error message: “You are not authorized to perform this operation”. What should I do?

You receive this error message because the registration, employee or document has been completely deleted. Send JAM! a message so that it can be restored and used again.

 

Due to limitations in the privacy settings of browsers such as Safari and Internet Explorer, we recommend using [Chrome](https://www.google.com/intl/nl/chrome/) for your MyJAM! activities. Of course you can also always download the MyJAM! app. This is optimized for your phone and always works properly. Download our app below.